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General Merchandise

General Merchandise

“Valeant is a billion dollar global pharmaceutical multinational. We have been working with SCS for over 3 years and we have been delighted with the services they offer. Up until 2012 Valeant engaged with SCS to support our procurement, fulfilment (warehousing and distribution), customer services and debtors management requirements and supply an accounting system solution that interfaced with our ERP in Australia (Navision, at the time).

Over this period they delivered an excellent standard of service and regulatory compliance. In fact we moved to SCS from another 3PL provider who went into receivership in 2009, SCS picked up our account and in less than a week had it running almost perfectly, with regards to their fulfilment capability, our first external audit revealed one stock error, this was light years ahead of what we had come to expect from our previous provider and proved to be a new level of standard across a number of metrics that we have enjoyed ever since. Another example is that in a debtors management capacity SCS significantly pulled back our debtors ledger from being poorly run for a number of years to mostly current within 6 months.

In 2012 Valeant made a strategic decision to change the model in NZ and appoint an agent, this meant working with our logistics provider and an appointed sales and marketing partner to facilitate a step change in the business. Part of this change included migrating to a new ERP solution in NZ and creating interfaces and reports to feed into our new ERP in AU (and globally) SAP. We used the change as an opportunity to challenge the logistics model in the NZ market, through this process SCS proved to be competitively priced and offered advanced capability so won the new contract. As part of this new contract SCS implemented EXO as the ERP for us in NZ and have taken on more senior level book-keeping responsibilities to allow us to confirm to the stringent SOX (Sarbanes-Oxley) reporting requirements that we operate under being a US based company.

SCS also provide the ERP for our NZ partner and have developed CRM and Payroll capability for them.

We are happy to recommend SCS as an efficient, high performance logistics company with excellent compliance capability supported by world class IT skills.”

Nader Samarani – Inova Pharmaceuticals


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